hamyardvintage

Privacy Policy

Privacy Policy

Ham Yard Vintage is owned and operated by Guy Joseph, sole trader. This policy explains what data we collect, how we use it, and the rights you have over your information.

Last updated: 10 November 2025

1. Who is responsible for your data

Data controller: Ham Yard Vintage, Guy Joseph. Contact: [email protected]

Postal address: Guy Joseph, 81 Central Avenue, Herne Bay, Kent CT6 8RU, United Kingdom

2. What we collect

  • Order details, for example name, email, billing and shipping address, purchased items.
  • Payment details, processed securely by PayPal. We do not store card numbers.
  • Messages you send via the contact form, for example your name, email, subject, and message.
  • Website usage data, collected through cookies or similar tools that help the site function and measure performance.

3. How we use your data

  • To process and deliver your order, and to provide customer support.
  • To send order updates, for example dispatch confirmations or delivery information.
  • To improve our site, photography, and product selection.
  • To meet legal and tax obligations.

We do not sell or rent your personal data for marketing.

4. Lawful bases we rely on

  • Contract, to process your order and provide customer service.
  • Legitimate interests, to run and protect our business, for example fraud prevention, site security, and basic analytics.
  • Legal obligation, to keep records for tax and accounting.
  • Consent, when you ask us to contact you or when consent is required for cookies.

5. Who we share information with

We share data only with service providers that help us run the shop:

  • Big Cartel, store platform and hosting.
  • PayPal, payment processing, your payment information is handled by PayPal.
  • Royal Mail and couriers, delivery services.
  • Formspree, contact form submission service.
  • Email provider, to send and receive customer messages.

Each provider has its own privacy policy and safeguards.

6. Cookies and analytics

Cookies are small files stored on your device that help the site work and remember choices. You can block or delete cookies in your browser settings. Limited analytics may be used to understand traffic and fix problems, this does not identify you directly.

7. Data retention

  • Order records are kept for up to 7 years for accounting and tax.
  • Contact messages are stored only as long as needed to answer your enquiry.

8. International transfers

Some providers may store data outside the UK or EEA. When this happens, we rely on lawful safeguards, for example standard contractual clauses or equivalent protections.

9. Your rights

You can request to:

  • Access the personal data we hold about you.
  • Correct inaccurate data.
  • Delete data, where it is no longer needed.
  • Restrict or object to certain processing.
  • Receive a copy of your data in a portable format.

To make a request, email [email protected]. We will respond within one month.

10. Children

Our site is intended for adults. We do not knowingly collect data from children.

11. Security

We use reasonable technical and organisational measures to protect your data, for example secure connections and restricted access. No method of transmission is completely secure, so we cannot guarantee absolute security.

12. Changes to this policy

We may update this policy to reflect changes in law or our services. The latest version will always be posted on this page.

13. Contact

Questions about this policy or your data, please email [email protected].